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Customized Software System Training | ||||||||||||||
Challenge:
A Federal Government agency developed new software and new work processes. Solution: We worked with programmers and subject matter experts to capture the software functionality as it was being developed. We assessed the work requirements and developed the most effective business process workflow. AE developed user manuals and job aids for different audiences by creating visual workflows to facilitate quick learning. Our training success set the standard for future training efforts and significantly decreased learning time. Click to view the graphic |
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Web Based Training | ||||||||||||||
Challenge:
An international network monitoring software corporation acquired another
company. Their sales channels needed to be trained to sell the new products,
and their customers needed product information quickly. Solution: Using Articulate and Captivate, and high level graphics, AE created comprehensive, interactive Computer Based Training modules for their network traffic monitoring software products. The training was successful because it is effective, efficient and timely. Most importantly, the training is used. Click to view the graphic |
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Leader-Led Training | ||||||||||||||
Challenge:
A worldwide information company, specializing in research abstracts needed
to train new managers. The managers were previously technical employees
and needed high level supervisory skills. Solution: AE developed a series of workshops for new managers that focused on supervisory skills including: leadership, coaching & counseling, and time management. We developed original case studies and interactions to facilitate the transfer of knowledge and application on the job. Click to view the graphic |
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Self-Paced Learning Guides | ||||||||||||||
Challenge:
A Fortune 100 pharmaceutical company had to quickly train senior managers
on change management. Solution: AE designed a series of tools that senior managers use to facilitate change management. We researched content, ensuring that it was user friendly. We created high-level custom graphics to communicate the message effectively. The tools are used worldwide to facilitate change within the organization. Click to view the graphic |
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